Introduction

Connect is one of the leading providers of internet and telecommunications services in Libya, consistently striving to deliver advanced technological solutions that meet the growing needs of users.

Case Study

Residents of residential compounds in several Libyan cities had long faced recurring challenges with slow internet speeds and frequent disruptions. These issues stemmed from the heavy load on shared networks within buildings, negatively impacting activities such as remote work, online learning, and streaming entertainment—ultimately leading to lower user satisfaction.

In response to these challenges, Connect launched Ultra Connect in 2023—an innovative, tailored solution aimed at enhancing connectivity within residential compounds.

The service is built on a modern infrastructure and advanced technologies that ensure:

  • Fast and stable connection
  • Strong and consistent coverage inside buildings
  • Continuous technical support for a seamless user experience

Ultra Connect was initially rolled out in major cities including Benghazi, Tripoli, Derna, Al-Bayda, and Tobruk, with future expansion plans to cover additional regions.

Users have reported significant improvements in internet quality, with increased speeds and a noticeable reduction in service interruptions. These enhancements have positively transformed their overall digital experience.

Connect continues to expand the reach of Ultra Connect across residential compounds throughout Libya, reaffirming its commitment to delivering top-tier performance and reliable technical support that meets the expectations of its customers.